Brunch with an unforgettable view - Four Seasons Hotel The Westcliff, Johannesburg
Johannesburg is home to one of the most iconic hotels in the city, largely due to its enviable location. I remember visiting The Westcliff with its then peach terracotta coloured facade many years ago. It possessed a certain charm and romance about it then. When I heard the hotel was to be rebranded as a Four Seasons property around 2014, my heart sank, fearing the worst for this fine hotel that has the most spectacular views of the glorious urban forest including the zoological gardens in Johannesburg's northern suburbs. I finally had the chance to revisit the hotel and experience their Sunday brunch, and as we drove up the hill, I felt this surge of memories from previous visits rush at me and while the walls are now a softer colour, I knew immediately that the soul of the hotel had not changed.
Upon our arrival at the hotel outdoor reception area, we are directed to the parking area by one of 3 gentlemen on duty and he tells us he will follow us in a golf buggy and then drive us up to the restaurant, Flames, where brunch is served. It is not long before we are whisked to the restaurant but it is during the 4 minute ride that I reflect on the warmth that is our people - the smiling faces one meets in hospitality is a microcosm of the resilience and positivity of the South African people; a 4-minute ride becomes very symbolic and I am reminded of my dictum that service begins long before you are seated in a restaurant.
A glass elevator takes us up to the restaurant and we are greeted by the restaurant hostess Natasha, who continues the theme of warmth and engagement. The restaurant space is open but my attention is immediately grabbed by the breathtaking views. Overall, there are four main talking points that emerge form my brunch experience.
1. Concept and Menu
The brunch consists of a selection of buffet items tastefully laid out. It is quite an extensive menu, but not overwhelming, largely because of a less is more approach to the buffet. The cold starters, salads, breads, fruit, amongst other dishes, are found in an indoor room, which while narrow and crowded at times, was well looked after and refreshed by chefs on duty. I think I would like them to explore another serving point though, just to make it less crowded, but I found guests got it, and we all managed nicely.
Buffet Selection
Viennoiserie
Assorted French Pastries | Pistachio and Raisin Pastry Rolls | Pean Pie Filled Croissants
Gourmandise | Fruit Squares | Tea Cake of the Day | Custard Filled Brioche
Seasonal Fruits Selection
Crustless Quiche
Feta | Sun-dried Tomato | Chives | Baby Spinach
Whipped Brie Phyllo Cups
Thyme | Apricot Chutney | Preserved Fig | Toasted Almond
Peach And Apricot Chicken Salad
Romain Lettuce |Sweet Corn | Red Onion | Peaches | Walnuts | Apricots | Balsamic Reduction
Citrus Marinated Prawns and Berry Salad
Mixed Berries | Prawns | Sun dried Tomatoes |Baby Spinach | Citrus Segments | Creamy Citrus Dressing
Ahi Tuna Salad
Kale | Tuna | Spring Onion | Avocado | Red Peppers | Boiled Eggs | Cucumber | Sesame and Chili Dressing
Nelson Mandela Bay Oysters
Shucked to order and served with Lemon & Tabasco
Charcuterie Selection
Beetroot Marinated Salmon Gravlax | Pickled Onions | Mixed Herbs |Fennel | Green Peppers | Olive Oil
Pâté and En Croute selection served with mustard, capers and home churned artisanal butter
Hot Starter Selection
Sweet and Sour Ostrich satays / Barbequed pork belly on egg fried rice / Florentine Benedict
Selection of hot buffet entrees
Butter Chicken Curry/ Slow Roasted Rump with Mushroom Sauce /
Catch of the day with lemon butter sauce
South African Cheese Selection
Fairview Blue Rock | Chives Goats Cheese | Brie Cheese | Cumin Boerenkaas
Served with
Artisanal Breads | Rice Crackers | Multi Seed Crisps | Assorted Crackers
Kumquat Preserve | Fig Preserve |Ginger Preserve| Seasonal Homemade Preserve
Grapes | Berries | Roasted Mixed Nuts | Walnuts | Dried Mango | Cranberries
Mixed Dried Fruit | Dried Apricot | Banana Chips
Desserts
Blackberry and Lavender Roulade
Apricot Thyme Mousse
Strawberry Petit Gateaux
Coconut and Rose Bar
Raspberry White Chocolate Entremet
Guava and Cream Cheese Verrine
Heartbeat Macarons
2. Atmosphere
When we arrived, the DJ was setting up and getting ready to for his set. He read the crowd really well and started off with some mellow adult contemporary tunes and gradually picked up the pace as the number of guests made the restaurant reach full house. Adding a. touch of class and elegance to the afternoon was a violinist who played in sync with the DJ's music. Having the violinist walk around, among the people, really created a homely and relaxed vibe. Brunch is a happy event and the atmosphere created by the DJ and violinist is integral to that joyful feeling.
3. Drinks
Brunch without bubbles is, well, just lunch. The wine list is quite extensive, with an array of sparkling options, from South African sparkling wines to Champagne. I have noticed a growing trend in the last few years among guests who have started craving sweeter sparkling wines. The wine list caters for those too, but for me, quite happy with a Brut, and I opted for the excellent Graham Beck Blanc de Blancs 2016. In celebrating South Africa at my brunch, it makes sense to go local with my bubbles. However, it would have been nice to have a quality South African sparkling Rosé, possibly something the sommelier can look into. By the way, After brunch we continued with drinks on the Terrace - what a great place to chill after brunch. Who says the party has to stop?
4. Service
Fine ingredients, atmosphere and value for money are so important to an excellent brunch experience, but there is an overarching element that comes first - service. For me, good service can make up for many glitches in a brunch. We are social creatures, and a restaurant outing can rise or fall on the attitude of a server. For the second time in a week it is driven home to me just how powerful service is.
You will recall that Natasha greeted us on arrival at the restaurant and guided us to our table. Taking over from her was Musa, who would take care of us for around 4 hours. It might be Four Seasons, but that does not mean I want professional but cold and aloof service. Musa is the antithesis of that. There is nothing fake about her. Importantly, she has that balance between being chatty and professional at the same time. Like a good player on the stage, she knows when to make her entrance and exit. Furthermore, her intuitive senses are excellent, despite being really busy. It was uncanny how she came at the right time to top up drinks or clear the table. What a. pleasure to be served by someone like her.
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